If that does not correct the issue, then please read the following and attach to your next reply the requested logs - Diagnostic Logs (after you run all the tools requested, all the logs will be combined into one log file named: mb-check-results.zip located on your Desktop (which will include the FRST logs inside the zip file)).Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES (it will download the latest version) or you can download the latest version manually (currently v3.

Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool ( NOTE: After uninstalling with the mb-claen tool you will be asked to reboot.

(Malwarebytes clean removal tool will backup your license information and then re-enter the license to the new install) If you looking for help and info on a fresh re-install here it is. I would like to say it was a pleasure in trying to assist this user, however it would have been unnecessary if you had bothered to check your processes first. Very disappointing that your processes appear to be getting worse rather than improving the end user experience. It would appear to me that they no longer conduct alpha and beta testing and just leave it to the end user to report the issues encountered and expect the end user to share their fixes in the community forums.Īnyway, back to our shared issue, I have had to do the follwing:Ģ) Go searching for the original email/invoice from CleverBridge AG (who sold me the product) and locate and re-enter the original id key and licence key to the Subscription Details section in the 'My Account' tab of the Malwarebytes programme.ģ) If you are reading this Malwarebytes, please test these upgrades/updates FIRST before releasing them onto the unsuspecting end user. I now no longer recommend to clients, family & friends their products unless they have spare time on their hands to sort out the issues they may encounter. Malwarebytes continues to disappoint me ever since the move from Ver 2.x to 3.x, I have had nothing but one issue after the other. I have had the same issue, at the same time, as you have. It does not accept my activation codes, syaing that I have exceeded activations.

It installed and overwrote 3.1.2 premium with 3.2.2 free. I received a notice that a free update to 3.2.2 was available.

License key for malwarebytes 3.2.2